Siriusly?

November 7th, 2008

Today, I am no longer a subscriber to Sirius Satellite Radio. After two years of loyal subscribership, the company tossed me away like I was nothing. I loved it, wanted to keep it, but they feel like I owe them more that I should and I have to draw the line somewhere. Let me explain.

Two weeks ago, I noticed my radios stopped working. I tried to log into my account, no dice. I was baffled, but didn’t have time to call until today. After 15 minutes of frustratingly yelling instructions to the automated teller I finally got to a real person.

Paul seemed like a nice guy. He quickly pulled up my account and informed my that my account had been closed. “What”? I asked, immediately confused. “You were canceled for non-payment” he said. I replied that I had been on auto bill from my debit card and his reply was, “Yes, I see that but the last transaction didn’t go through, you’ll have to call the bank to find out why”. “Oh, well” I said… “Not sure what happened, but let me take care of it right now.” This is when the hammer fell. Paul informed me that I needed to pay the past due ammout (a whopping $12), and then pay a whole new setup, and activation fee to start a new account.

So, after two years, something happened, the bill wasn’t paid, and they just cut me off? No calls, no emails, nothing. They must not want me as a customer. Listen, I’m not sure how his happened, but I’ll be damned if I’m going to give them more money just because of some bank issue. The account has been fully funded since I opened it.

So, after that long conversation on the phone and several angry emails, I give up. Sorry Howard, I will miss you. I pulled the radio out of my car and threw it in the trash. I don’t need it that bad. Besides, there’s always bittorrent. The End

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